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A website offering £50 bike repair vouchers in England crashed after the government scheme launched on Tuesday.An initial 50,000 “Fix Your Bike” vouchers were due to be made available online at 23:45 BST on a first-come, first-served basis.The voucher scheme has been hugely popular and all vouchers in the first batch have now been allocated. We will be working closely with the cycling industry during this pilot stage to monitor impact.
Further vouchers will be released when we are confident people will be able to get their bikes fixed at a wide range of retailers without significant waiting times.We are currently registering businesses in England to participate in the Fix Your Bike Voucher Scheme.If you are a mechanic or have a cycle repair business in England and would like to participate in the scheme as a cycle repairer you can apply using the link below. Registration for vouchers for members of the public will reopen at a later date.
fix your bike scheme Key eligibility criteria
- As above, participating businesses must hold a valid public liability insurance policy with cover of £2 million or more and must specifically identify the business as a facility that carries out “bicycle repair work”.
- Repairs eligible under the scheme are those which are necessary to make cycles roadworthy and fit for purpose.
- To prevent fraudulent claims, evidence of the eligible repair including a photo of both the cycle and receipt are required and must be uploaded onto the portal before payment can be made. This can be done quickly and easily, and separate guidance is provided to help you do this.
- Vouchers will cover up to £50 per cycle towards the service and parts that need replacement as part of the repairs. The cycle owner will need to pay the remainder cost if the cost is greater than £50.
- For full eligibility criteria please read the full terms and conditions to ensure vouchers redeemed by your business under the scheme can be paid (any inaccurate information provided now or during voucher redemption could result in delay or refusal of payment).
fix bike scheme Register
Welcome to the Fix Your Bike Voucher Scheme portal for cycle repair shops and mechanics.
Register your business to redeem vouchers under the scheme, if it meets the eligibility criteria set out below and, in the terms and conditions.
Once the scheme opens, you will be able to access the portal using your login details and redeem voucher codes from members of the public along with the required proof of the repairs. For a guide to how repairers can register and operate within the scheme, please click here to download our Shop Information Pack PDF.
fix your bike voucher scheme Things to note
- To speed up your registration process please have a PDF copy of your insurance schedule to hand (please note, all documentation is checked before payments are made). This document must state clearly that your business has a valid public liability insurance policy which:
- includes cover of £2million or more;
- specifically identifies the shop as a facility that carries out cycle repair work;
- is still valid at point of claim;
- Each shop in a chain must register independently.
- Your shop details (trading name, customer facing email, phone number, and website will be displayed on a searchable map for customers.
bike voucher scheme Register as a repairer
You can access terms and conditions for businesses participating in the scheme here.
When registering you will need to provide some information about your business along with evidence that you have the necessary insurance to carry out cycle repairs.
The Fix Your Bike Voucher Scheme aims to encourage more people in England to embrace cycling as an alternative to private cars, particularly while social distancing measures are in place. The scheme is for anyone who has an unused cycle in need of a repair. It will help them get it back on the road by providing £50 towards the cost of a service and repair for up to two cycles per household.